Without this Education Department oversight, borrowers could “be placed in the wrong loan repayment status, billed for incorrect amounts” and more, the U.S. Government Accountability Office says.
GAO
Posted inNPR
Watchdog sheds light on FAFSA fiasco, from a birthday bug to call center failures
A new review and testimony from investigators with the U.S. Government Accountability Office offer the clearest picture yet of the aid form’s troubled rollout.
