
PHOENIX — Maricopa County in Arizona — home to nearly 60% of the voting population in the swing state — will once again be in the spotlight come this fall’s general election.
Ever since 2020, that spotlight has brought with it pervasive conspiracy theories about elections — including from this year’s leading Republican U.S. Senate candidate in the state.
And for the past four years, election officials in Maricopa County have been on the frontlines of efforts to fight back against baseless claims with accurate information about the voting experience, how votes are counted and when results are released.
While state law hasn’t significantly altered how elections are conducted, county officials have planned a number of changes this year to try to improve election administration and prevent new conspiracy theories from sprouting.
For example, the Maricopa County Board of Supervisors budgeted $9 million to buy new printers, replacing older models that struggled to properly print roughly 17,000 ballots on Election Day in 2022 — and led to unsupported fraud claims.
The office of Maricopa County Recorder Stephen Richer, which is in charge of early voting by mail, also added more steps and audit cues as part of signature verification, the process used to ensure mail ballots were turned in by the voter the ballot was mailed to.
“Some of that has not been with a goal towards speed,” Richer said. “Some of that has been the goal towards increased integrity, increased eyeballs on it, increased scrutiny, increased documentation.”
But this year, he also hired more staff to verify those signatures, a step he hopes will allow the county to report more results sooner. That required building modular facilities at county elections headquarters over the last two years.
“The previous limitation was a space limitation — we just didn’t have enough space to have more people working signature verification,” Richer said.

More workers verifying signatures is crucial immediately after Election Day, when the recorder’s office is responsible for processing what are likely to be hundreds of thousands of so-called “late-early” ballots — mail ballots that voters don’t return until the weekend before, or on, Election Day.
“Simply having more people being able to work on that,” Richer said, will hopefully increase the speed at which the county can report election results, and in turn, increase the speed at which the news media can call close races.
But there’s one thing Richer and other election officials can’t control: how narrowly divided the Arizona electorate is between Republican and Democratic candidates.
In 2020, Joe Biden carried Arizona by roughly 10,000 votes. In 2022, the state attorney general race was decided by just 280 votes, after a recount.
That’s why Richer is also in the business of managing expectations.
Included in this year’s mail ballot packets is an informational sheet, co-written by Richer and the county board, that explains how votes are counted, as well as the media’s role in calling the winner in some races before all votes are counted.
That information is to help voters understand why sometimes the results make races too close to call.
Maricopa County has been a hotspot for false claims and threats

While Richer and other officials are tweaking protocols and procedures, for voters, nothing has fundamentally changed.
“Election law is governed by state law and state law hasn’t materially changed,” Richer said. “So the experience for the voter will be very similar.”
Early ballots for the state’s primary were mailed last week to voters who signed up to receive them.
Voters have the rest of the month to fill out and return those early ballots, either through the mail or at polling places or drop boxes stationed throughout Maricopa County.
Those who prefer to cast their ballots in person have the option to vote early at polling locations now open in Maricopa County.
Or they can always wait and vote on Election Day, July 30.
“Voters have had a lot of options literally for decades in Arizona and in Maricopa County,” said Tammy Patrick, the CEO of programs for the National Association of Election Officials, and a former Maricopa County official.
“There weren’t a lot of things that will have changed for 2024 because they were already doing what are known as best practices to ensure that our election systems are safe, secure and accessible,” she added.
Perhaps the biggest difference, then, is in the lives of election officials like Richer, who’ve spent the past four years under the microscope while running elections in the third-largest voting jurisdiction in the country — smaller only than Los Angeles County and Harris County, Texas.
“To the extent that it’s been said or done, it’s been said or done in Maricopa County,” Richer said. “We seem to be the focal point for a lot of these conversations. And so I think that the team is no stranger to that.”
Richer himself is no stranger to the worst of those conversations.
The Republican, who’s up for reelection and faces challengers in the July 30 GOP primary, faced calls for his lynching in a newly discovered video.
It’s not the first time he’s been threatened. In 2022, federal prosecutors charged a Missouri man for allegedly threatening to kill Richer after he criticized fellow Republicans who conducted a deeply flawed review of Maricopa County’s 2020 presidential election. There were “plenty more where that came from,” Richer said at the time.
“It takes a strong stomach to work in this field,” Richer recently told NPR.
And conspiracies stirred anew just last month, when a temporary election worker was arrested for stealing a piece of election equipment — a security key that was quickly identified as missing and recovered.
“I certainly hope that people don’t take this incident to spin up new conspiracy theories,” Republican Maricopa County Supervisor Bill Gates told reporters at a June press conference. “But that’s exactly why the sheriff and I are here today to answer these questions to address this and frankly to let people know that our protocols worked.”
Arizona is expected to see close elections this fall again.
“The closer the race, the more scrutiny there will be, and the more attention and the more pressure,” Patrick told NPR.
That’s a burden Maricopa County has shouldered each of the last two election cycles, she says, and one it should expect to carry for the foreseeable future.
It’s like sports, Patrick says: “If you’re watching a game, and it’s a blowout, you turn the channel to watch something else.”
For the nation, that channel is now Arizona.
Transcript:
JUANA SUMMERS, HOST:
Ever since false claims were made about Donald Trump’s 2020 election loss in Arizona, Maricopa County has been a hotbed of conspiracy theories. Home to Phoenix, there have also been threats against election officials and allegations of voter harassment in the county. So with another close election expected in November, NPR’s Ben Giles has been talking with Maricopa County officials about steps they’re taking to try to improve elections and help restore voter confidence. Normally, Ben is in Phoenix, but not today. Today Ben is here with us in Studio 31. Hi there.
BEN GILES, BYLINE: Hi.
SUMMERS: So, Ben, before we get into how election officials have responded to these claims both real and fabricated. Has actual voting changed in the swing state? Have people really changed the way that they vote?
GILES: That’s what’s interesting. Despite all this bluster, the big picture is, things haven’t really changed very much when it comes to how voters cast their ballots. For years, Arizona has offered a host of options, allowing people to vote early, vote by mail or vote in person. Arizona has also been at the forefront when it comes to some efforts to increase transparency. Since 2007, they’ve had live broadcasts of tabulation centers not just in Maricopa County but all 15 counties in Arizona. So 24/7, anyone in the world can watch votes be counted in Arizona.
SUMMERS: And despite all of that, as we pointed out, there’s still been all of this suspicion there.
GILES: Yeah, and a lot of that seems to stem just from the fact that Arizona is navigating this newfound status of being a swing state where there are very close elections. There are also, though, some self-inflicted wounds. Like, in 2022, printers in Maricopa County struggled to print roughly 17,000 ballots on election day. I should note they’ve bought new printers since then.
SUMMERS: OK.
GILES: But Maricopa County is again going to be the focus because to win Arizona statewide, you have to win in Maricopa County.
SUMMERS: Right. So, Ben, tell us. What exactly are election officials there in Maricopa County doing to sort through people’s concerns, particularly given the statewide races are just so close?
GILES: Yeah. And because they’re so close, Maricopa County has been trying to be more transparent about how they count votes but also how winners are determined. Maricopa County recorder Stephen Richer – he’s been out on the front of this effort, pushing back against fellow Republicans who spread baseless claims of election fraud. And his year he’s actually sending an info page and mail ballot packets. Those went out to voters last week for the state primary.
STEPHEN RICHER: Just because that’s something that people have asked a lot about over the last few years, especially as our races have become increasingly tight about what gets tabulated when. And if I want my ballot to be part of the initial APM results, what do I have to do?
GILES: That info pallet – packet explains why it takes county officials days and days after the election to verify voter signatures on early ballot envelopes, then process those ballots. It also explains the media’s role in analyzing the results and how outlets like the Associated Press use that information as it becomes available to call when someone’s win is statistically assured.
SUMMERS: Ben, anything else worth us knowing about what’s new for Maricopa County?
GILES: One other thing Richard did is he hired more people to verify signatures on those early ballot envelopes. The idea is that should lead to faster reporting of results in the days after Election Day and hopefully less time for suspicion. It’s one of several small changes Richard hopes will make a big difference, but some things are out of his control, like how close these races can be. There was a statewide race in 2022 decided by 280 votes.
SUMMERS: That is close indeed. Thank you, Ben.
GILES: Thank you.
SUMMERS: That’s NPR’s Ben Giles.
(SOUNDBITE OF CURREN$Y AND STATIK SELEKTAH SONG, “GRAN TURISMO (FEAT. TERMANOLOGY)”)


