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RI Imposes $1M Fine On Transportation Company Criticized For Poor Service

Published

Rhode Island Gov. Gina Raimondo said her administration has clawed back $1 million from MTM, the Missouri-based transportation company criticized for doing a poor job in initially transporting vulnerable Rhode Islanders.

“We received a million dollars back from the company, because we’re not going to tolerate their poor performance,” Raimondo told The Public’s Radio on Thursday. “It’s better now. They’re better now, they’re getting better and we’re going to hold their feet to the fire.”

MTM, or Medical Transportation Management, was hired to replace LogistiCare as the state vendor for transporting disabled and elderly Rhode Islanders. But MTM received harsh criticism from clients and lawmakers for not doing an adequate job. The company responded with a plan to hire more workers.

MTM’s 3.5-year contract with the state could be worth up to $115 million. The company has so far been paid $6.6 million for work from January through March.

MTM will be the subject of a hearing Thursday evening by the House Oversight Committee.

After MTM attracted initial complaints about poor service, House Oversight Chairwoman Patricia Serpa (D-West Warwick), said, “I have come to one conclusion: this state is just not very good at engaging and managing contracts. I had thought and hoped that after the history of the UHIP debacle, that history would not repeat itself."



RI Imposes $1M Fine On Transportation Company Criticized For Poor Service
RI Imposes $1M Fine On Transportation Company Criticized For Poor Service